Privacy Policy

1. Who We Are

Growing Offline ("we", "us", "our") is a UK-based website and digital product store. This Privacy Policy explains how we collect, use, and protect your personal data when you use our site or purchase our products.

2. What We Collect

We collect only the information necessary to provide our services:

• Email address — to deliver your digital download and send occasional updates.
• Payment information — processed securely by Stripe. We do not store your card details on our servers.
• Usage data — anonymised analytics to help us improve the site (e.g. page views, referral sources).

3. How We Use Your Data

We use your personal data solely for the following purposes:

• To deliver your purchased digital products.
• To respond to customer service enquiries.
• To send product updates or relevant news (you can opt out at any time).
• To improve our website and offerings based on anonymised usage patterns.

4. Legal Basis for Processing (GDPR)

Under UK and EU data protection law, we process your data on the basis of:

• Contract — processing necessary to fulfil your purchase.
• Legitimate interest — improving our services and fraud prevention.
• Consent — for marketing emails, which you can withdraw at any time.

5. Data Retention

We keep your email address and purchase record for as long as necessary to provide updates and support, or until you request deletion. Anonymised analytics data may be retained indefinitely.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Object to or restrict certain types of processing.
• Withdraw consent for marketing communications.

To exercise any of these rights, email us at hello@growingoffline.co.uk.

7. Third-Party Services

We use Stripe for payment processing and standard analytics tools for site performance. These providers have their own privacy policies and are compliant with UK/EU data protection standards.

8. Cookies

We use essential cookies to operate the site and analytics cookies to understand how visitors interact with our pages. You can control cookie preferences through your browser settings. Read our full Cookie Policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with an updated effective date.

10. Contact

If you have questions about this Privacy Policy or how we handle your data, email us at hello@growingoffline.co.uk.